Coronavirus Precautions

16 March 2020

Just keeping you up-to-date with background information about fertility and COVID-19.The wellbeing of our patients and our team are always our top priority. 

Being a healthcare provider we have been actively monitoring COVID-19 since January 2020 and have implemented precautionary measures including those recommended by the Ministry of Health. If you have any questions re COVID-19 and the symptoms phone 0800 358 5453.

We've been taking extra precautions including: 
  • Screening patients before they visit a clinic to postpone treatment if they have travelled in the past 14 days AND/Or experiencing symptoms such as fever, dry cough, or having trouble breathing.
  • Ensuring our team are also following the stringent precautions outlined above including required self-isolation periods.
  • Additional cleaning and hygiene - as a healthcare provider we already have strict guidelines in place and have added further precautions as listed below.

We know that most of our patients have been planning their cycles for months and even years, therefore we are committed to providing continuous care and treatment throughout this time.  Having a large pool of experienced specialists enables us to put plans in place to keep your treatment on track.

Good to know: 

  • Undergoing IVF does not reduce your immunity.  There is no reason to defer starting your IVF cycle at this time.   

The most important thing to do at this time is to follow the current guidelines by washing your hands regularly and effectively between public places, your home and workplace, and minimising person to person contact. 

  • Pregnant women do not appear to be more severely unwell if they develop COVID-19 than the general population. As this is a new virus, how it may affect you is not yet clearly defined. It is expected the large majority of pregnant women will experience only mild or moderate cold/flu like symptoms.

More severe symptoms such as pneumonia appear to be more common in older people, those with weakened immune systems or long-term conditions. 

If you are pregnant you are more vulnerable to getting infections than a woman who is not pregnant. If you have an underlying condition, such as asthma or diabetes, you may be more unwell if you have COVID-19.

  • All eggs, sperm and embryos are safe whether in culture or frozen. This virus does not infect reproductive tissues.
Cleaning and screening

As a healthcare provider we have always had rigorous cleaning/sanitising measures.  At this time we have added:

  • Increased cleaning in waiting areas and consult rooms
  • Sanitising payment machines and reception areas after each interaction
  • Removed magazines and toys from waiting areas 
  • Reminder texts that include the screening outlined above as well as staff communicating with patients directly before their arrival at the clinic
  • Implementing additional screening as patients arrive to the clinic
  • Social distancing by reducing availability of appointments at some peak times. 

Our goal is to provide care and treatment as safely as possible. So please don't be offended if we ask extra questions over this period.  Patient safety is our priority at this time.

Chat to us

If you do require isolation or cannot have treatment as planned we will offer flexibility when you recommence treatment. Our team will work with you on a case-by-case basis. Including if you have to discontinue treatment during a cycle.

We understand that you may have uncertainty right now - if you have any questions please check in with your medical team or you can chat to one of our nurses via live chat or visit our website updates here. We regularly update these and are also posting updates to instagram and facebook.


Best wishes


Alex Price