COVID Alert Level 3 - 13 Oct 21

13 October 2021


COVID 19 Alert Level 3 Update – 3 Oct - Hamilton and Auckland at Alert Level 3

Below we have an outline for treatments available and precautions in place for: 

  • Auckland Only - New Covid-19 screening required
  • Alert Level 3 in Auckland and Hamilton/Waikato
  • Alert Level 2 NZ, rest of NZ
  • COVID Vaccine recording here
Auckland Only Screening Required

With the increasing Covid-19 community cases, we have now added the ‘requirement to produce a negative Covid-19 test’ to our precautions.

Starting Friday 15 October, ALL patients entering the clinic must have returned a negative Covid-19 test result within 72 hours of their appointment; this includes all appointment types, consultations, scans and procedures. 

As an example: If you have an appointment booked for:

  • Sunday 17 October: you must have a Covid-19 test by Thursday 14 October,
  • Monday 18 October: you must have a Covid-19 test by Friday 15 October,
  • Tuesday 19 October: you must have your Covid-19 test on Saturday 16 October
  • And so on.

How it works: We have added FAQ’s here to help and a flow diagram into the COVID 19 folder.

Please check the Covid-19 testing sites here https://www.healthpoint.co.nz/covid-19/. Please bring your test results into the clinic with you at the time of your appointment. For any uncertain or positive test results, please contact the clinic.

Providing negative Covid-19 test results through your treatment cycle will become part of our process so you may be required to undertake a further test.

Thank you for your cooperation, and we apologise for any inconvenience; however, we need to reduce the chance of Covid-19 entering the clinic to enable continuous treatment throughout this time.

Level 3 Treatment Update: Auckland & Hamilton Update:

Unfortunately, with COVID cases in the Auckland community we need to continue our extra precautions - to reduce the number of people into the clinic and visitors to local blood test laboratories.  

At Alert Level 3: 

  • IUI & OI: we are not yet taking Day 1’s for IUI (Intrauterine Insemination) or OI (Ovulation Induction) cycles. This is largely due to the number of additional visits to our reduced Auckland blood test laboratories.  Multiple blood tests are an integral step for both OI and IUI cycles, and from our data provide the best chance of a successful outcome.  We do intend to start OI and IUI in Level 2, which we hope is not too far away.  
  • Reminder, no support people / partners at this time.  This helps to reduce the number of people into the clinic significantly. If this will cause undue hardship, please call and discuss it with us before you start your cycle.
  • Auckland Blood Labs locations have changed around Auckland - here is the latest lab location sheet. 
  • Consultations are by Zoom or phone where possible with scans in person available after a phone consultation.
  • PGT-A & PGD Auckland Only – we are restarting these from Tuesday 5 October. 
  • To ensure you are able to travel freely to/from your appointment, please carry a confirmation of your appointment with you and should you also want to have an exemption letter, please contact your clinic team.

We continue to take Day 1’s for:

  • All types of IVF cycles, including embryo transfers, and use of donor sperm and donor eggs
  • Thawed embryo cycles.  Your doctor may advise using a programmed cycle to minimise blood tests
  • Fertility preservation before cancer treatment
  • Egg freezing cycles
  • IUI with donor sperm
  • Endocrinology patients , please see note below. 
At Alert Level 2 - Currently NZ outside of Auckland & Waikato 

At Level 2 we are happy to start taking Day 1’s for all treatments, with additional precautions to reduce the number of people into the clinic at any one time.

Level 2 changes:

  • We can now take Day 1’s for IUI and OI cycles from Weds 8 September.
  • Given the new requirements for Alert Level 2 we will allow 1 support person ONLY for egg collections, embryo transfers & pregnancy scans.  This helps to reduce the number of people into the clinic significantly.
  • This means unfortunately no support people for other appointments and, no children during Alert Level 2. If this will cause undue hardship, please call and discuss it with us before you start your cycle.
  • Consultations can be provided in person or remotely if preferred. For First Consultations partners are welcome to attend. 
  • We will also start booking in additional procedures, donor appointments and semen analyses.

It is important that we continue our precautionary measures which include, all those attending the clinic must wear a mask and please keep 2m social distancing.

Thanks for your patience, our teams are here to support you so please be kind to them at this time. By working together, we can continue to provide treatments where safely possible.  

Don't miss our COVID Vaccine webinar recording here

Precautionary measures at the clinic 
Level 3: 
  • We’ll limit the number of patients in the clinic at any one time to reduce contact with others
  • Sometimes we may ask you to wait in your car or in the foyer for a short time when you arrive to ensure social distancing
  • We are asking people to attend without a support person to reduce numbers in the clinic.  If this will cause undue hardship, please call and discuss it with us before you start your cycle.
  • We’ll be conducting most of our consultations by telephone or video, so you only need to visit the clinic when it is necessary
  • We’ll also be keeping our lab staff separated from patients and other staff, so they will talk with you before egg collection and embryo transfer by phone, rather than in person.

Keeping things clean

  • Please make use of the hand sanitisers around the clinic, especially on arrival
  • We’ll be wiping down door handles, taps and other surfaces often – and please let our staff open the doors for you

PPE

  • We’ll be wearing scrubs, a mask and eye protection, and gloves when we need to touch you
  • You need to wear a mask while in the clinic.  Please bring your own mask if you have one – but we can supply a mask if needed. 
Level 2: 
  • We’ll limit the number of patients in the clinic at any one time to reduce contact with others
  • Given the new requirements for Alert Level 2 we will allow 1 support person ONLY for egg collections, embryo transfers & pregnancy scans.  This helps to reduce the number of people into the clinic significantly.
  • This means unfortunately no support people for other appointments and, no children during Alert Level 2. If this will cause undue hardship, please call and discuss it with us before you start your cycle.
  • Consultations can be provided in person or remotely if preferred. For First Consultations partners are welcome to attend. 
  • We’ll also be keeping our lab staff separated from patients and other staff, so they will talk with you before egg collection and embryo transfer by phone, rather than in person.

Keeping things clean

  • Please make use of the hand sanitisers around the clinic, especially on arrival
  • We’ll be wiping down door handles, taps and other surfaces often – and please let our staff open the doors for you

PPE

  • We’ll be wearing scrubs, a mask and eye protection, and gloves when we need to touch you
  • You need to wear a mask while in the clinic.  Please bring your own mask if you have one – but we can supply a mask if needed. 

These measures keep you safe, keep staff safe, and minimise the chance that we will have to suddenly interrupt treatment  because we needed to put staff into isolation because we have unprotected contact with a patient who later tested positive for Covid-19.  Taking these precautions will slow us down a bit, so thank you in advance for your patience and help.

Important Reminder:

Please do not attend the clinic if you have any cold or flu symptoms OR if you have visited any of the recent Locations of Interest at the time outlined on the Ministry of Health's website. https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-health-advice-public/contact-tracing-covid-19/covid-19-contact-tracing-locations-interest 

If you have questions about your treatment under Level 4 - please contact your nursing team or PM us here on Facebook. Please bear with us as our team are working as fast as they can to answer the many enquiries and will get back to you if you leave a message.

Endocrinology - Tele Health
    1. Tele health - In the case of a lockdown all endocrine appointments will be changed to be either a video or a telephone consultation.  Our secretary will be in touch with you prior to your appointment to determine your preference. 
    2. Charges - If you would prefer to rebook later for a face-to-face appointment there will be no cancellation charge for this.  Otherwise charges for a telehealth appointment will be the same as a face-to-face appointment.  
    3. Administration contact - our experience of previous lockdowns shows that administration work load is substantially increased.  Therefore please be patient regarding secretary contact – you will receive a response with time. 

New Salve COVID-19 Folder on your app:

Just check under Info/ Covid Updates and you will find the latest info. We have:

    • Treatment updates
    • Clinic precautions and who can attend
    • Vaccine advice
    • Travel documentation
    • FAQs.

We will update this folder as things change so please do check it if you have any questions.

FAQ's

What if I am travelling to another region for treatment?

Please talk to our nurses, there may be an option to have treatment in one of our other clinics, postponing treatment or us providing a letter to enable you to travel.

What about my scans and blood tests?

Scans at FA will be running as per normal, and blood test labs are limited - please check with your clinic for more info - We will post more info as it comes to hand on our website and inside the Salve app.